Web App
Helpdesk / Ticketing System
Centralize customer support with SLA tracking, queues, and knowledge base.
FULL TECHNICAL SPECIFICATION:
Email-to-ticket, web portal, categories, priorities, SLAs
Macros, canned responses, assignments, internal notes
Reports: resolution time, backlog, CSAT (optional)
Email-to-ticket, web portal, categories, priorities, SLAs
Macros, canned responses, assignments, internal notes
Reports: resolution time, backlog, CSAT (optional)
Investment Allocation
$49
USD